Frequently Asked Questions
Everything you need to know about your Eden Parfums shopping experience.
Are your fragrances vegan and cruelty-free?
Yes, at Eden Parfums Ltd, all our fragrances are 100% vegan and never tested on animals. We use high-quality essential oils and botanical ingredients to ensure ethical luxury.
How long does shipping take and what are the costs?
Standard shipping typically takes 3-5 business days. We offer free shipping on all orders over $75. For orders below this amount, a flat rate of $5.99 applies.
What is your return policy if I don't like a scent?
We offer a 30-day return policy for unopened and unused bottles. To help you choose, we recommend purchasing our discovery sample sets before committing to a full-sized bottle.
How can I make my perfume last longer on my skin?
For maximum longevity, apply your fragrance to pulse points such as your wrists and neck. Moisturizing your skin before application also helps the scent molecules adhere better.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Do you ship internationally?
Currently, Eden Parfums Ltd ships to the United Kingdom, Europe, and North America. Please check our shipping page for specific customs and duty information for your region.